TechViro designs and supports business VoIP phone systems for UK offices, remote teams and multi-site organisations. We help you plan hosted telephony, call routing, voicemail, queues and business-hours handling around the way your team works.
We review your current numbers, call flows, internet connectivity and working practices before recommending a practical design. We then document the call plan, configure the service, test inbound and outbound routes, and provide ongoing support for changes and troubleshooting.
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VoIP (Voice over Internet Protocol) carries business calls over your internet connection instead of a traditional phone line. A hosted system can provide extensions, call routing, voicemail and other features through desk phones, computers and mobile apps.
Yes. Users can make and receive business calls from an approved desk phone, desktop softphone or mobile app, subject to your network and provider setup. We help configure call routing and access for hybrid teams.
In many cases, existing numbers can be ported to the new service. We confirm portability, timing and any provider requirements before arranging a migration so your business has a clear cutover plan.
We can plan failover and continuity options such as mobile or secondary broadband, alternative call routing and voicemail arrangements. The right design depends on your sites, call volume and business continuity requirements.
Often, yes. We can assess integrations such as Microsoft 365, CRM click-to-call, call recording, reporting and headset or softphone deployments, then recommend an approach that fits your systems and privacy requirements.